{"id":956,"date":"2020-11-06T21:43:49","date_gmt":"2020-11-06T20:43:49","guid":{"rendered":"https:\/\/ramonedge.nl\/?page_id=956"},"modified":"2020-11-06T21:43:50","modified_gmt":"2020-11-06T20:43:50","slug":"klanten-service","status":"publish","type":"page","link":"https:\/\/ramonedge.nl\/?page_id=956","title":{"rendered":"Klanten Service"},"content":{"rendered":"\n

RamonEdge<\/h2>\n\n\n\n

Veel gestelde vragen (FAQ)<\/h2>\n\n\n\n

Op dit moment is het alleen mogelijk om via de email (info@artice-benelux.nl) of via de telefoon te bestellen (0513-622124).<\/p>\n\n\n\n

Daarbij is het nog steeds belangrijk om persoonlijk contact te hebben over specifieke onderdelen of reparaties. Dus bel voor een persoonlijk advies of ondersteuning zodat u de juiste keuzes kunt maken.<\/p>\n\n\n\n

Team RamonEDGE<\/h2>\n\n\n\n

Art-Ice Benelux
Leeuwarderstraatweg 21
8441 PG \u00a0Heerenveen
Nederland
Tel. 0031-513-622124
Mail.\u00a0info@artice-benelux.nl<\/a><\/p>\n\n\n\n

Voorraad & verzenden (FAQ)<\/h2>\n\n\n\n

1- Wanneer worden bestelde goederen geleverd?<\/h3>\n\n\n\n

Op werkdagen voor 15.00 uur geplaatste bestellingen worden dezelfde dag verstuurd als de artikelen op voorraad zijn. Uw bestelling wordt verzonden met Post.nl en wordt veelal de volgende dag bij u afgeleverd. We hebben vrijwel alles op voorraad en indien er vertraging is krijgt u daarvan bericht.<\/p>\n\n\n\n

2- Hoeveel betaal ik voor verzenden?<\/h3>\n\n\n\n

De verzendkosten bedragen voor pakket tot 10 kg  6,95 en tot 20 kg 15,00
Levering van zware pakketten en gevaarlijke stoffen in overleg of afhalen.<\/p>\n\n\n\n

3- Wanneer en hoe moet ik betalen?<\/h3>\n\n\n\n

Levering alleen na een Ideal betaling. Met iDeal kunt u vertrouwd, veilig en gemakkelijk uw online aankopen afrekenen. U rekent af in uw vertrouwde internet betaalomgeving van uw eigen bank.<\/p>\n\n\n\n

4- Zending niet in goede orde ontvangen?<\/h3>\n\n\n\n

Graag per ommegaande reageren op telefoonnummer 0031-513-622124 en u dient per mail een melding te maken het liefst met een foto.<\/p>\n\n\n\n

5- Betaal ik altijd verzendkosten?<\/h3>\n\n\n\n

Gratis verzending vanaf 100,- euro voor pakketten tot 10 kg. Voor pakketten van 10 tot 30 kg is verzending gratis vanaf 150,- euro. Als u in de winkelwagen alleen voor afhalen kunt kiezen dan heeft u 1 of meer artikelen gekozen die alleen kunnen worden afgehaald. Lees alles hierover bij klantenservice.<\/p>\n\n\n\n

Niet goed en dan? (FAQ)<\/h2>\n\n\n\n

1- Niet tevreden over een artikel of het is defect.<\/h3>\n\n\n\n

Bent u niet tevreden over een artikel wat u bij ons heeft gekocht: breng of stuur het binnen 5 dagen terug in de originele verpakking we geven u dan uw geld terug of we vervangen het artikel. Op artikelen welke gemonteerd zijn geweest kan geen garantie worden gegeven.<\/p>\n\n\n\n

2- Verkeerd besteld.<\/h3>\n\n\n\n

U heeft per ongeluk een verkeerd artikel besteld maar de bestelling is nog niet verstuurd: Gewoon bellen met O031-513-622124 dan kan het vaak nog worden opgelost.<\/p>\n\n\n\n

3- Verkeerd besteld. Verzending is al verstuurd.<\/h3>\n\n\n\n

U heeft per ongeluk een verkeerd artikel besteld en reeds ontvangen of de zending is al verstuurd: Volg dan de instructie van retour zenden.<\/p>\n\n\n\n

Retour zending (FAQ)<\/h2>\n\n\n\n

1- Ik wil iets retour zenden Nederland<\/h3>\n\n\n\n

Indien u artikelen retour wilt zenden, dan dient u dit te melden. U dient het artikel binnen 5 dagen franco terug te sturen. Als het artikel door ons in goede orde is ontvangen kan het aankoopbedrag worden terug betaald.<\/p>\n\n\n\n

2- Ik wil iets retour zenden Buitenland<\/h3>\n\n\n\n

Bestellen en retourzenden van uit buitenland gaat net zo als vanuit Nederland<\/p>\n\n\n\n

Prijzen op de Site (FAQ)<\/h2>\n\n\n\n

Op de site zijn alle vermelde prijzen exclusief BTW<\/strong>
All prices are without VAT<\/p>\n","protected":false},"excerpt":{"rendered":"

RamonEdge Veel gestelde vragen (FAQ) Op dit moment is het alleen mogelijk om via de email (info@artice-benelux.nl) of via de telefoon te bestellen (0513-622124). Daarbij is het nog steeds belangrijk om persoonlijk contact te hebben over specifieke onderdelen of reparaties. Dus bel voor een persoonlijk advies of ondersteuning zodat u de juiste keuzes kunt maken. 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Daarbij is het nog steeds belangrijk om persoonlijk contact te hebben over specifieke onderdelen of reparaties. Dus bel voor een persoonlijk advies of ondersteuning zodat u de juiste keuzes kunt maken.…","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ramonedge.nl\/index.php?rest_route=\/wp\/v2\/pages\/956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ramonedge.nl\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ramonedge.nl\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ramonedge.nl\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ramonedge.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=956"}],"version-history":[{"count":1,"href":"https:\/\/ramonedge.nl\/index.php?rest_route=\/wp\/v2\/pages\/956\/revisions"}],"predecessor-version":[{"id":957,"href":"https:\/\/ramonedge.nl\/index.php?rest_route=\/wp\/v2\/pages\/956\/revisions\/957"}],"wp:attachment":[{"href":"https:\/\/ramonedge.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}